Terms & Conditions

Dg999 Terms & Conditions — Know Them, Understand Them, Play Safe

dg999Please read these Terms & Conditions carefully before opening an account or using any services at dg999. They define the rights and responsibilities of both you and us.

Last updated: January 2026

18+ Only

Only adults are eligible to register and play.

Secure Transactions

All payments are processed through encrypted and secure channels.

Transparent Bonus Policy

Bonus terms are clearly stated — no hidden conditions.

24/7 Support

For any questions about the rules, our support team is available in Bengali.

1 General Provisions

These Terms & Conditions dg999 (referred to as "Platform" or "we" on bunny) and its users ("you" or "member") constitutes a legally binding agreement. dg999By using the website, app, or any services of -, you agree to these Terms & Conditions.

If you disagree with any part of these Terms & Conditions, please dg999 Please refrain from using the platform. We always encourage reading the terms in full before accepting them.

These terms and conditions have been written in English for the convenience of our Bangladeshi members. In the event of any discrepancy, the original document shall prevail.

dg999 An online gaming platform operating under an international gaming license. We comply with all applicable laws in Bangladesh and expect the same from our members.

2 Account Registration

dg999To open an account, the following conditions must be met:

  • You must be at least 18 years of age or older must be.
  • Each individual may only have One account can be opened.
  • All information provided during registration must be truthful, accurate, and complete.
  • A single mobile number can only be linked to one account.
  • The email address or phone number used during registration must remain active.

If a single individual attempts to open multiple accounts, reserves the right to close all associated accounts and forfeit any balances dg999 reserves.

Password Security

Keeping your account password confidential is entirely your responsibility. Please do not share your password with anyone. If you suspect your password has been stolen or your account has been accessed without authorization, contact our support team immediately.

3 Account Verification (KYC)

To ensure a safe environment dg999 A Know Your Customer (KYC) process is followed. Identity verification may be required before processing withdrawals or when transactions exceed a certain threshold.

  • A clear photo of your National ID (NID) or passport
  • Driving license (where applicable)
  • Proof of mobile banking account ownership
  • Proof of address (recent utility bill or bank statement)

Withdrawals may be temporarily put on hold until the verification process is complete. We reserve the right to suspend or close an account if information is delayed or found to be inaccurate.

Your KYC information is strictly confidential and used solely for identity verification. It is never shared with third parties.

4 Deposits & Payments

dg999The following payment methods are currently accepted for deposits at

  • bKash — Mobile Banking
  • Nagad — Mobile Banking
  • Rocket — Mobile Banking
  • Bank transfer (selected banks)

Deposit Terms & Conditions

  • The minimum deposit amount is specified on the platform and is subject to change.
  • The payment account used at the time of deposit must be registered in your own name.
  • Deposits made through third parties are strictly prohibited.
  • Deposits are usually credited instantly; if there's a delay, please contact support.

Warning: Depositing from another person's account may result in funds being forfeited and the account being closed.

5 Withdrawal Policy

The following rules apply to the withdrawal of deposited funds:

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals may be held if KYC verification has not been completed.
  • The minimum withdrawal amount is specified on the platform.
  • Winnings earned through bonuses are subject to wagering requirements.
  • Standard withdrawals are processed within 1–3 business days.

Reasons for Withdrawal Rejection

For any of the following reasons dg999 Reserves the right to reject withdrawal requests:

  • If account verification is incomplete
  • If suspicious transaction activity is detected
  • If bonus conditions are not met
  • If evidence of multiple accounts is found

6 Bonuses & Promotions

dg999 A variety of bonuses and promotional offers are provided on a regular basis. Each bonus comes with its own terms and conditions, which should be read carefully before claiming.

General Bonus Terms

  • Each bonus has a specific Wagering Requirements applies (typically 10x–30x).
  • Bonus wagering requirements must be fulfilled within a specified time after the bonus is claimed.
  • Multiple bonuses cannot be active at the same time — unless explicitly stated otherwise.
  • Bonus funds cannot be withdrawn directly and may only be used for gameplay.
  • Some games may be excluded from bonus wagering — please refer to the details of each individual offer.

If bonus abuse is suspected, reserves the right to cancel the bonus and initiate account verification dg999 reserves.

Welcome Bonus

New members will receive a welcome bonus on their first deposit. To qualify, your account must be verified and the minimum deposit amount must be met. Each person is eligible for the welcome bonus once only.

7 Gaming Rules

dg999All games on - are powered by internationally certified Random Number Generator (RNG) technology, with fairness ensured through regular third-party audits.

  • The specific rules for each game can be found in detail within the game lobby.
  • If a game is interrupted due to a technical error, the stake is generally refunded.
  • In live games, the dealer's decision is final.
  • If an internet connection is lost during a game, the outcome will be determined based on the server record.
  • The use of any software or bots in games is strictly prohibited.

Any disputes regarding game outcomes must be reported to the support team within 48 hours. Server logs will be reviewed to reach a fair and accurate decision.

8 Prohibited Activities

Any of the following activities dg999Is strictly prohibited on -:

  • Using funds derived from money laundering or illegal sources
  • Opening or operating multiple accounts
  • Abusing or manipulating the bonus system
  • Hacking, cracking, or any form of cyberattack
  • Using bots, automated software, or artificial intelligence to manipulate gameplay
  • Harassing or defrauding other members
  • Registering using a false identity
  • Playing on behalf of a person under 18 years of age

Involvement in any of the prohibited activities listed above will result in permanent account closure and forfeiture of all balances. Legal action may also be taken if necessary.

9 Account Suspension & Closure

In the following circumstances dg999 Reserves the right to temporarily or permanently close an account:

  • If evidence of a terms violation is found
  • If fraudulent or suspicious activity is detected
  • If KYC verification is incomplete or false information is provided
  • Upon instruction from a court or regulatory authority
  • Extended periods of inactivity (over 12 months)

Members may request to close their account at any time. If a valid balance exists at the time of the request, it will be returned after verification.

10 Limitation of Liability

dg999 Is not liable for the following:

  • Game losses due to your internet connection being disrupted
  • Failure or delays caused by third-party payment gateways
  • Issues with your device or software
  • Unexpected technical outages or force majeure events

The maximum compensation for any valid claim shall be limited to the value of the transaction in question.

11 Privacy Policy

How your personal information is collected, stored, and used is outlined in our detailed Privacy Policy. In brief:

  • Your information is used solely for service delivery and KYC verification.
  • Your information is never shared with third parties unless required by law.
  • You may request to view or update your personal information at any time.
Read the Full Privacy Policy

12 Changes to Terms

dg999 These terms and conditions may be updated at any time. When changes are made:

  • A new version will be published on the website and the "Last Updated" date will be changed accordingly.
  • Email or SMS notifications will be sent for significant changes.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.

If you do not agree to the updated terms, please stop using the platform and submit a request to close your account.

The latest terms and conditions are always available on this page. We recommend checking back regularly.

Why dg999's Terms Are Transparent and Fair

We believe members get the best experience when they play with a full understanding of how everything works.

Full Terms & Conditions in Bangla

No complicated legal jargon — all rules are written in plain, simple language so there's no room for confusion.

No hidden charges

Deposits, withdrawals, or bonuses — the terms for every transaction are clearly communicated upfront.

Regular Updates

Terms & Conditions are updated promptly when laws or regulations change, and members are notified accordingly.

Contact support for any questions

If you need help understanding any part of the terms, our support team is available 24/7 in Bengali.

Fair Dispute Resolution

All complaints are investigated impartially, and decisions are made based on server log data.

Data security guaranteed

Your personal and financial information is completely secure with us — that's not just a statement, it's a commitment.

Done reading the Terms? Start playing now!

Now that you know the rules, play safely and have fun. Register at dg999 today.

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