dg999This page clearly explains how your personal data is collected, stored, and protected at. We believe transparency is the foundation of genuine trust.
Last Updated: January 2026
dg999Welcome to . This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. dg999 By using the platform, you agree to this Privacy Policy.
We believe your data belongs to you. That's why dg999's privacy policy is more than a formal document — it is our real commitment to you. We never sell your information, share it unnecessarily, or use it without your consent.
This policy applies across all devices dg999 Applies to all usage — website, mobile app, and all other channels.
dg999 Only the minimum information necessary to provide our services is collected. The types of information we collect include:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Date of Birth | Account Creation & Age Verification | Yes |
| Mobile Number | Contact & OTP Verification | Yes |
| NID / Passport | KYC Identity Verification | Yes, for withdrawals |
| Payment Information | Deposit & Withdrawal Process | Yes |
| IP Address | Security & Fraud Prevention | Automatic |
| Cookies | Session Management & Preference Storage | Partially Optional |
dg999 collects information in several ways. It is important that you have a clear understanding of each method:
You provide information directly when filling out the registration form, uploading KYC documents, making payment transactions, or contacting customer support. This information is collected with your full knowledge and consent.
When you dg999When you use the website or app, certain technical information is collected automatically. This includes your IP address, device type, browser details, and a record of which pages were visited and for how long.
Limited information may be received from payment gateways (such as bKash, Nagad) and identity verification services — solely for the purpose of confirming transactions. This information is never used for any other purpose.
You can view or request corrections to your information at any time. For more details, Section 7 View.
dg999 Your data is used only for specific, legitimate purposes. We never use it for excessive or unrelated reasons. The primary purposes are:
You can opt out of marketing communications at any time. However, essential account-related notifications cannot be turned off.
dg999 never sells your personal information. However, limited data may be shared with trusted parties in specific circumstances:
Your payment information is shared with the relevant mobile banking or banking service to process deposits and withdrawals. This information is used solely to complete transactions.
When courts, government agencies, or regulatory authorities legally request information dg999 is required to provide it. In such cases, we share only the specific information requested.
Limited data may be shared with trusted partners providing server hosting, cybersecurity, or technical services. All such partners are bound by strict confidentiality agreements.
All our third-party partners dg999are contractually bound to uphold our privacy standards. Any partner found in violation of these terms will have their relationship terminated immediately.
dg999 Uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your browser or device.
You can block or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
dg999 Your data is retained only for as long as necessary. Once legal or business requirements are met, it is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | To comply with financial regulations |
| KYC Documents | 5 years after account closure | Identity Verification Records |
| Gaming Logs | 3 Years | Dispute Resolution & Audits |
| Cookies Data | Until end of session or maximum 1 year | Saving User Preferences |
| Communication Records | 2 Years | Ensuring Quality Customer Service |
After the specified retention period, data is permanently deleted or anonymized — in a way that no individual can be identified.
dg999As a member of , you have specific rights over your information. We fully uphold these rights:
You have the right to know what information we hold about you and to receive a copy of it.
If your information is incorrect or incomplete, you can submit a request to have it corrected.
Under certain circumstances, you may request the deletion of your personal information.
You may request that we restrict the use of your data for specific purposes.
The right to receive your data in a structured format and transfer it elsewhere.
The right to object to marketing use or certain types of processing of your data.
To exercise any of the rights above, please contact us by email: support@dg999.ws. We generally respond within 30 business days.
dg999 Uses industry-standard technology and practices to keep your data secure. Our security framework:
That said, no system is 100% secure. If you notice any suspicious activity, please notify our support team immediately and change your password.
dg999Services are available to users aged 18 and above only. We do not knowingly collect data from anyone under the age of 18.
Age is verified at registration and proof of age is collected during the KYC process. If we become aware that data has been collected from a minor, we will immediately delete that data and close the associated account.
If you believe a minor is using our platform, please support@dg999.wsto let us know.
This Privacy Policy may be updated over time due to changes in law, technology, or business practices. For any significant changes, we will:
Even after changes dg999 Continued use of the platform constitutes your acceptance of the updated policy. We recommend checking this page regularly.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our privacy team:
Not just policies — dg999takes real measures to protect your data at every step.
All your data is protected with 256-bit AES encryption — the same technology used by the world's leading banks.
Dg999 never sells your information to third parties. Your data is used solely to provide our services.
Identity verification is for security purposes only. Your KYC documents are stored securely and accessible only to authorized personnel.
You can view, correct, or request deletion of your information at any time — without any hassle.
Our systems are regularly audited by independent external specialists to identify and promptly address any vulnerabilities.
Our support team is available around the clock — day or night — for any concerns about data privacy.